Sunday, April 25, 2010
Social Media has its place everywhere. Now more than ever the millions upon millions of passengers have gone the social media route to explain their frustrations, travel hopes, communication with friends, relatives, and even their airline.
Social media has helped people find people to split cabs with them to drive all the way across Europe in hopes to get home. It has helped the stranded and frustrated talk to the airline without having to wait 4 hours or more on hold only to get disconnected in the end.
Twitter has by far been the number one source of social media outreach during this time of crisis. The very popular #ashtag has been more than helpful when communicating with the publics.
Without these social media networks how would this have panned out???